DELIVERY

We ship Monday – Friday. We’ll email if your order is out of stock.

Your order will be coming from Glasgow. Delivery times are approximate, during sales periods we do advise that orders may take longer due to high demand (upto 2weeks).

UK Delivery
Guaranteed 5-7 working days.
Royal Mail Special delivery (UK only) – £5.00
Signature required upon receipt.

Delivery within the EU – £10.00
Guaranteed delivery within 5-7 working days.
Signature required upon receipt.

Delivery to the rest of the world – £16
Guaranteed delivery within 5-10 working days.
Signature required upon receipt.

TERMS & CONDITIONS

This Website is operated by:
SHAPES OF THINGS LTD UK
Glasgow.
UK.

Company No. (437490)

Access to and use of this website (hereinafter, the “Website”) and the products and services available through this Website (“Services”) are subject to the following terms, conditions and notices (the “Terms of Service”) as well as to the documents referred to below.

When you access to or use this Web Site and/or buy via this Web Site you are agreeing to all of the Terms of Service.

Access to this Website is permitted on a temporary basis and it does not include any possible commercial use of this Website and of its contents, as well as any reproduction, duplication, copy and/or exploitation for any commercial purposes without express written consent of Shapes Of Things Ltd UK. We reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

When you visit this Website and/or submit an order, you are communicating with us electronically and you agree that all agreements, notices, disclosures and other communications that we send to you electronically satisfy any legal requirement that same communications be in writing.

This Website accepts no responsibility for 3rd party’s websites to which it may link to. Moreover these Terms and Conditions do not regulate the supply of services and/or products performed by third parties that appear on this Website through links, banners or other hypertext links, therefore under no circumstance, www.shapesofthings.co.uk shall be deemed liable for services and/or products directly supplied by such third parties.

RETURNS/EXHANGES

We are happy to refund or exchange full price unworn/unwashed merchandise. All sales are final on sale merchandise and cosmetics.

Any items returned for an exchange or refund must have original tags and packaging.

To refund or exchange your order, please contact us at sales@shapesofthings.co.uk within 3 days of receiving your item.

The following items are not returnable: Books. Magazines. Sale or promotional items. Laundered items. Altered items. Items purchased from any pop-up store.

Customers are liable for redelivery costs on all returned and exchanged items. We advise that you opt to insure these items, as Shapes of Things is not responsible for items lost in transit. Please note that exchanged items will incur additional shipping costs at your expense.

We will refund items via the original mode of payment within 7 working days of receiving the item. We hold the right to deny refunds if the returned merchandise does not meet our return policy requirements.

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All our items are priced in UK Pounds.

By engaging in a transaction with us or submitting certain details to us (e.g joining our mailing list), you agree that we may collect and use your personal information. Personal Information that you provide may be used for our marketing purposes and stored on our secure databases. This information will remain exclusive to Shapes of Things and will never be shared with third parties.

Item Availability
All orders are subject to availability. Items in your basket are not reserved and may be purchased by other customers.

Once your order has been placed, you will receive an email confirmation of your order. This email is not the final acceptance of your order, just a confirmation that we have received it.

Shapes of Things reserves the right not to accept your order in the event that we are unable to obtain authorisation for payment, or that we are unable to ship a particular item for any reason, or that any item from your order is out of stock, or does not satisfy our quality control standards for any reason. In such instances, we will notify you of your order cancellation.

Item Description
All attempts are made to ensure that the representations of items through photographs and descriptions are accurate. However, please be aware that colours and materials can vary ever so slightly. Due to the hand-crafted nature of certain items, please allow for minor imperfections.

If you require further information on any item, please contact us at info@shapesofthings.co.uk and we’ll assist you with your order.Save

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Returning items by mail in 3 simple steps:

1.Put items to be returned in box.
2. Seal box.
3. Post back to us.

Custom taxes
Any customs fees or taxes on international deliveries are the sole responsibility of the customer. Please note that because we have no control over these charges, we cannot predict their amount. Please contact your local customs office and ensure you are satisfied with its regulations before placing your order.

International customers must declare ‘Returned Items’ on all packages, otherwise, you may be responsible for additional charges levied by UK customs.

PRIVACY POLICY

We are committed to protecting your privacy, therefore all information submitted to SOTLTD is stored securely and is not accessible to anyone else. We will only use the information we collect about you lawfully.

Shapes of Things does not pass on your details to any third parties for marketing purposes, nor do we record your credit card information – all payment information submitted to Shapes of Things is processed securely by our third party payment gateway, PayPal.

We may ask for your telephone number to allow us to process your order successfully, and we may pass this on to our courier in order to keep you informed about your delivery.

To protect your personal information, we take due care and follow industry best practices to make sure that it is not misappropriated in any way. Although no method of transmission over the Internet or electronic storage is 100% secure, we encrypt information you submit using secure socket layer technology (SSL).